Terms & Conditions

Last Updated: 27 - 11 - 2020

By using Pilot Delivery Company's services, you agree to these Terms & Conditions.

Services Offered

• We provide worldwide delivery services for individuals and businesses.
• Delivery times are estimates and not guaranteed due to customs, weather, or other delays.

User Responsibilities

• Provide accurate pickup/drop-off details.
• Ensure packages comply with international shipping regulations.
• Prohibited items: hazardous materials, illegal goods, restricted items per destination laws.

Pricing & Payments

• Prices are based on distance, weight, and urgency.
• Customers are responsible for any customs fees or import taxes.

Liability & Limitations

• We are not liable for delays due to customs, weather, or other uncontrollable factors.
• Maximum liability for lost/damaged goods is limited to the declared value (if any).

Cancellations & Refunds

• Customers may cancel before pickup for a full refund.
• No refunds for cancellations after dispatch.

Changes to Terms

We may update these terms at any time. Continued use of our services constitutes acceptance.